Rsa-security 6.1 Manuel d'utilisateur télécharger pdf (Page 12)

xii About This Guide September 2005

X Internet-Draft, “The Protected One-Time Password Protocol

(EAP-POTP)”, M. Nystrom, June 2005.

ftp://ftp.rsasecurity.com/pub/otps/eap/

draft-nystrom-eap-potp-02.html

Third-Party Products

For more information about configuring your access servers and firewalls, consult

the manufacturer’s documentation provided with each device.

Getting Support and Service

Before You Call for Customer Support

Make sure you have direct access to the computer running the

RSA Authentication Manager software. Have the following information available

when you call:

X Your RSA Security Customer/License ID. You can find this number on the

license distribution medium or by running the Configuration Management

application on Windows servers, or by issuing an

sdinfo command on

Linux or Solaris servers.

X RSA Authentication Manager software version number.

X The make and model of the machine on which the problem occurs.

X The name and version of the operating system under which the problem

occurs.

RSA SecurCare Online https://knowledge.rsasecurity.com

Customer Support Information www.rsasecurity.com/support

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Rsa-security 6.1 Manuel d'utilisateur Page 12